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RAS problem

omel
Level 1
Level 1

i just named it as such since it's the existing service that was affected. i have a 1600 cisco router which was moved together with the rest of the servers. i don't know if it was reset or something coz all the cabling and wires were moved as is. meaning it was the exact way it was upstairs. would it reset by itself when you turn it off for an extended period of time like say 45-1 hr? we just turned off everything during that time frame. our main connection is up but our remote offices are not. it was set up two modems which i think was for our remote access routers.

2 Replies 2

ciscomoderator
Community Manager
Community Manager

Often times complex troubleshooting issues are best addressed in an interactive trouble-shooting session with one of our trained technical assistance engineers. While other forum users may be able to help, it’s often difficult to do so for this type of issue.

To utilize the resources at our Technical Assistance Center, please visit http://www.cisco.com/tac and to open a case with one of our TAC engineers, visit http://www.cisco.com/tac/caseopen

If anyone else in the forum has some advice, please reply to this thread.

Thank you for posting.

e.fransua
Level 1
Level 1

Was the configuration saved on the router.

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