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New Member

re-create causer account

Due to the NT4 domain that the CW2000 server belonged to being decomissioned the causer account has effectively been deleted.

This has caused the CW services to fail to start.

C:\>net start crmdmgtd

The CW2000 Daemon Manager service is starting.

The CW2000 Daemon Manager service could not be started.

The service did not report an error.

I tried to re-run the CD One instalaltion but CW won't run the install " A downgrade of CW2000 Process Management package would occur if available version is used".

Obviously there is data in CW that I want to keep. Is there any way I can restore or reset the causer account, assuming this is the problem?

This is from the NT event log.

The NGeniusServer service failed to start due to the following error:

The service did not start due to a logon failure.


  • Other Network Infrastructure Subjects

Re: re-create causer account

NGeniusServer service is for RTM application only and not for CW2K and has no connection with casuser account.

New Member

Re: re-create causer account

But 'common services' won't start! I don't even use nGenius but I thought the message might help.

I'll just spend the morning re-installing then.

Thanks anyway.