re-create causer account

[SteveGodfrey]

Due to the NT4 domain that the CW2000 server belonged to being decomissioned the causer account has effectively been deleted.

This has caused the CW services to fail to start.

C:\>net start crmdmgtd

The CW2000 Daemon Manager service is starting.

The CW2000 Daemon Manager service could not be started.

The service did not report an error.

I tried to re-run the CD One instalaltion but CW won't run the install " A downgrade of CW2000 Process Management package would occur if available version is used".

Obviously there is data in CW that I want to keep. Is there any way I can restore or reset the causer account, assuming this is the problem?

This is from the NT event log.

The NGeniusServer service failed to start due to the following error:

The service did not start due to a logon failure.

Thanks

[rmushtaq]

NGeniusServer service is for RTM application only and not for CW2K and has no connection with casuser account.

[SteveGodfrey]

But 'common services' won't start! I don't even use nGenius but I thought the message might help.

I'll just spend the morning re-installing then.

Thanks anyway.

Steve