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Resources for Change Management Processes

Hello All,

This is more of a management-related question ... does anyone know of any resources that give recommendations for change management processes - with respect to managing change in internetworks? I am familiar with the ISO's FCAPS orientation for network management and I'm looking for a process for change management that I can integrate with the FCAPS model. When I speak of "change management", I'm referring to established best practices when it comes to managing change in any aspect of an internetwork (i.e., hardware modifications, router re-configs, and even things as banal as moving cable runs). Any suggestions would be appreciated. Thanks!

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Re: Resources for Change Management Processes

There are some good Best Practices White Papers at:

http://www.cisco.com/warp/public/126/, once of them is on Change Management which you may want to look at (http://www.cisco.com/warp/public/126/chmgmt.shtml)

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