Summary:
1. LMS2.1, RME 3.4 on Windows 2000.
2. Syslog.log file is in its default location - C:\progra~1\cscopx\log\syslog.log
3. syslog.log is being appropriately filled with messages from my network devices.
4. DNS resolution works fine - no problem from this side.
5. SyslogAnalyzer - running normally, no errors, restart doesn't help.
The problem:
When in RME I try to do "24-Hour Reports/Syslog Messages" or Syslog Analysis/Any Report, the summary comes out OK - for instance the number of notification, information, and total messages by device is increasing and not zero.
However, when I further click on a link on any of those numbers (which are also URLs to a list of events of particular type one by one) to view the additional info - there comes up a Warning Window - "Invalid Record Received from Server, Discarding the record" with Recommended Action - "Invalid Syslog File Location Specified".
This window comes up also when I try to view Unexpected Device Report.
Can't do any custom reports either.
All other 24-Hour reports like Change Audit, Reloads, etc except Syslog Messages are working fine.
Please advise on what to do. I found 2 more people describing similar problem in this forum ("Cannot get detailed Syslog 24 Hour Report in RME 3.4
" and "RME 3.4 syslog problem " threads), but no solutions were offered.
Cisco mentions three processes which must be running - CMLogger, RMEOrb, DBServer and recommends to restart them if there is a problem.
But I only have RMEOrb process in the list of processes!!!
