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RPS is not showing on "Show env all" command

Good morning,

I have the following output to the "Show env all" command:

FAN is OK

TEMPERATURE is OK

SW  PID                 Serial#     Status           Sys Pwr  PoE Pwr  Watts

--  ------------------  ----------  ---------------  -------  -------  -----

1  Built-in                                         Good

2  Built-in                                         Good

3  Built-in                                         Good


SW  Status          RPS Name          RPS Serial#  RPS Port#

--  -------------   ----------------  -----------  ---------

1   Not Present     <>

2   Not Present     <>

3   Not Present     <>

Those are three WS-C3750-48PS-E in Stack and they do are connected to the RPS, the leds "STDBY/ACTIVE", "TEMP" and "FAN" are in green (Static, not blinking), and also led for each port is on Static Green.
I have the same problem with WS-C3750G-12S and WS-C3750G-48TS using the IOS c3750-ipservicesk9-mz.122-50.SE3. Any suggestions in order to see the RPS serial number?
Also, is there any way to know the serial number connected to a WS-C2960-24PC-L using the IOS c2960-lanbasek9-mz.122-50.SE3?
Thanks,
Néstor Muñoz

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