Is it user's modem "Ss the question?"
isasras#show log
May 12 08:48:53.306: %MICA-3-UNKNINBAND: Unknown inband msg from modem (1/25): opcode = 0x0
May 12 08:48:55.226: %LINK-5-CHANGED: Interface Async26, changed state to reset
May 12 08:49:00.226: %LINK-3-UPDOWN: Interface Async26, changed state to down
Can we say the above problem is due to a faulty modem at user end?
It happens about once or twice a week.
RAS Server Information:
sasras#sho ver
Cisco Internetwork Operating System Software
IOS (tm) 5300 Software (C5300-J-M), Version 12.2(5.5), MAINTENANCE INTERIM SOFTWARE
Copyright (c) 1986-2001 by cisco Systems, Inc.
Compiled Mon 24-Sep-01 15:10 by pwade
Image text-base: 0x600089B0, data-base: 0x60ECA000
ROM: System Bootstrap, Version 11.2(9)XA, RELEASE SOFTWARE (fc2)
BOOTLDR: 5300 Software (C5300-BOOT-M), Version 12.1(4.6), MAINTENANCE INTERIM SOFTWARE
isasras uptime is 3 weeks, 1 day, 3 hours, 31 minutes
System returned to ROM by reload at 03:31:34 UTC Sun Apr 20 2003
System restarted at 13:32:18 AEST Sun Apr 20 2003
System image file is "flash:c5300-j-mz_122-5.5"
cisco AS5300 (R4K) processor (revision A.32) with 65536K/16384K bytes of memory.
Processor board ID 09355168
R4700 CPU at 150Mhz, Implementation 33, Rev 1.0, 512KB L2 Cache
Channelized E1, Version 1.0.
Bridging software.
X.25 software, Version 3.0.0.
SuperLAT software (copyright 1990 by Meridian Technology Corp).
TN3270 Emulation software.
Primary Rate ISDN software, Version 1.1.
Backplane revision 2
Manufacture Cookie Info:
EEPROM Type 0x0001, EEPROM Version 0x01, Board ID 0x30,
Board Hardware Version 1.64, Item Number 800-2544-02,
Board Revision B0, Serial Number 09355168,
PLD/ISP Version 0.0, Manufacture Date 18-Jun-1998.
1 Ethernet/IEEE 802.3 interface(s)
1 FastEthernet/IEEE 802.3 interface(s)
124 Serial network interface(s)
60 terminal line(s)
4 Channelized E1/PRI port(s)
128K bytes of non-volatile configuration memory.
16384K bytes of processor board System flash (Read/Write)
4096K bytes of processor board Boot flash (Read/Write)
Configuration register is 0x2102