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Set up logging on 3640 dialin access server

I am having problems with a couple of dialin access routers. They are 3640s. One server is dropping connections after just a few minutes. The other has single mica modems getting flagged as "bad" now and then.

I would like to set up logging on both, but I need some ideas on what to debug and how to send the data to an internal file server.

Thanks.

2 REPLIES
Bronze

Re: Set up logging on 3640 dialin access server

For the router dropping connections, it could

be related to interesting traffic not defined

appropriately. A config will give us more clues. For the MICAs going BAD problem, make

sure you have portware 2.7.3.0 running on

them.

Cisco Employee

Re: Set up logging on 3640 dialin access server

Here is the place you will find the document for "troubleshooting modems"

http://www.cisco.com/warp/public/471/index_14280.html

Now to troubleshoot "dropping connections", try to increase the idle-timeout.

If you are getting the mica modem BAD frequently, try to open a case for that and get the help from cisco's tac engineers.

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