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Software forced crash after disabling the encryption on a interface

gerbers
Level 1
Level 1

Hy everybody,

after the command;

Router(config-if)> no crypto map xy

The Router reloads cause of a software forced crash.

Platttform;

cisco 7204 (NPE150) processor with 122880K/8192K bytes of memory.

R4700 CPU at 150Mhz, Implementation 33, Rev 1.0, 512KB L2 Cache

4 slot midplane, Version 1.0

IOS;

ROM: System Bootstrap, Version 11.1(10) [dschwart 10], RELEASE SOFTWARE (fc1)

BOOTFLASH: 7200 Software (C7200-BOOT-M), Version 12.0(13)S1, EARLY DEPLOYMENT RELEASE SOFTWARE (fc1)

Does everybody know the solution to solve this problem.

Thank you very much for your feedbacks

regards

stephan

1 Reply 1

thisisshanky
Level 11
Level 11

Are you a registered user ( CCO login). If yes you should first get the output of "show stacks", "show version etc, and paste it into a tool called Output Interpreter (needs CCO login).

Here is a link to Output Interpreter.

https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl

Check this link for more troubleshooting on Software forced crashes.

http://www.cisco.com/warp/public/122/crashes_swforced_troubleshoot.html

If you are not a reg. user, paste the above command outputs, and we might be able to help.

Hope that helps!@

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus
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