Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Software forced crash Error

*** System received a Software forced crash ***

signal= 0x17, code= 0x5, context= 0x8000eb40

PC = 0x800080d4, Cause = 0x20, Status Reg = 0x3041f003

Any idea what these meann and how to get the router to boot the ios, which worked earlier? thank you

New Member

Re: Software forced crash Error

thanks everyone, I'll check them out.

New Member

Re: Software forced crash Error

VIP Purple

Re: Software forced crash Error


in addition to Edwin's post: which platform do you have, and have you recently changed anything, or did this just happen on an operational device ? As described in the links, this is either corrupted software, in which case you could try and load a new IOS, are a problem with the flash memory (you could try to open the box, and reseat the memory, or replace it)...



New Member

Re: Software forced crash Error

the ram was doubled recently as well as the ios, which required the ram upgrade. There was also a faulty network module inside the box.

I reseated all sticks, but I cant clear all the dumb files. I load into rommon and the commands available there allow for erase but not for squeeze. So I believe that now I cant boot the image because it no longer has the available memory because of the dump files... thoughts?