Starting CW2000 with dmgtd start

[pvignaud]

Hi,

I'm running troubles with CW2000 LMS 2.1 (CDOne 5nd Edition, ...) on solaris 2.8 (2 CPUs)

If I reboot the server all is working fine.

After that, if I "dmgtd stop" and "dmgtd start", few process are not starting like EssentialsDbMonitor.

Before responding, check what I've done :

1. I've wait few minutes before start. I've also checked, no open files or process (ps -ef | grep CSCO; ps -ef | grep casuser; lsof | grep casuser; netstat -na | grep "each CSCO ports").

2. I've removed and reinstalled several times the RME and ANI db.

3. I've reinstalled the product.

4. I've checked all log files (/var/adm/CSCOpx/log directory), install file (/var/tmp/ciscoinstall.log) without finding something interesting.

I would know if someone has experienced something like that.

Thanks.

Patrick Vignaud.

[rmushtaq]

Make sure that you're aware of: http://www.cisco.com/warp/public/770/fn24594.shtml

[pvignaud]

I'm aware of, I've only have the revision 10 of this patch.

Any other ideas ?

Patrick Vignaud.

[rmushtaq]

Then contact TAC to troubleshoot this in more detail.

[pvignaud]

Well, it's already done and the case is open with no positive response from three weeks from now.

I would expect someone has experienced that on this list...

Pat.

[dpanchal]

Well I have the new patch that addresses this issue, I seem to have the same problem. 108434-13 is the patch. But periodically I get the same problem. Re-boots are the only way to solve the problem.

Cheers

Dav