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Strange problem in 837 router

I have the 837 ADSL router connect to the ISP via boardband. I use the wizard to setup the router.

I can access the web and download .exe file. However the download file cannot be execute or if it is a zip. file, it cannot be extract.

I switch to 827 ADSL and it work fine.

Any similar issue out there??

1 REPLY
Bronze

Re: Strange problem in 837 router

The problem is indeed strange. I have not come across such a problem. But, you can probably check the size of the downloaded file using both the devices and see if it gives you any clue. Another thing that you can try is use a different image on the 837 and try downloading the files.

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