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SYS-4-PORT_ERR:Port 15/1 rxTotalDrops (6245)

candv
Level 1
Level 1

Anyone seen the above, we have a 6509 with redundant supervisor with MSFC and PFC running cat6000 6-3-1 software. The same message occurred on cat6000 5-5-1 software, we are not experiencing any errors/problems (at present). I have checked all interfaces on the MSFC and all appears fine.

thanks

1 Reply 1

bsivasub
Level 4
Level 4

Check this bug out CSCdu72626 and you can upgrade to 6.3.3.

Release-note:

When ERRORDETECTION PORTCOUNTERS has been enabled (defaulted to disable) and receive errors occur on port 1/1, a syslog (SYS-4-PORT_ERR) may be received reporting rxTotalDrops on 15/1, instead of 1/1. Some installations may find that the feature has been enabled by the software and will remain enabled after upgrades. This latter issue has been resolved in 6.3(1) for a fresh install.

If the syslog is seen, investigation should be directed towards the first uplink port (1/1 or 2/1) not the port reported in the syslog (15/1 or 16/1).

A SHOW COUNTERS command will show what errors are occurring. If the only error counter reporting errors is rxTotalDrops, then the most likely cause

is there is a spanning tree blocking VLAN on the uplink port and the drops

that are occurring are CBL drops, which are expected. If there are other error counters reporting, the cause needs further investigation.

The workaround is to disable ERRORDETECTION PORTCOUNTERS (SET ERRORDETECTION PORTCOUNTERS DISABLE).

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