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New Member

terminal problem on AS5300


I am currently having a strange problem on my Cisco AS5300's terminal lines. We have been using this problem for almost 3 years and the said problem only came out last week. When I issue a "sh users" command on the user-exec prompt, the following lines also comes out as a result the command:

Issuing the command "sh users" on the user-exect prompt lists the following:

Line User Host(s) Idle Location

13 tty 13 Virtual Exec 00:00:00

14 tty 14 Virtual Exec 00:00:00

15 tty 15 Virtual Exec 00:00:00

16 tty 16 Virtual Exec 00:00:00

17 tty 17 Virtual Exec 00:00:00

64 tty 64 idle 00:00:19

72 tty 72 idle 00:00:11

88 tty 88 idle 00:00:11

90 tty 90 idle 00:00:11

98 tty 98 idle 00:00:11

100 tty 100 idle 00:00:11

102 tty 102 idle 00:00:11

Our router's IOS version is Cisco Internetwork Operating System Software IOS (tm) 5300 Software (C5300-I-M), Version 12.0(7)T, RELEASE SOFTWARE (fc2)

My question is how to correct the errors on my terminal lines above ? By the way, ttys 61-120 is not used, hence the e1 controllers and mica modems for these corresponding lines were shutdown.




Re: terminal problem on AS5300

Korg, this is because of a bug CSCdp33819 in the version 12.0 , the workaround is restart the IOS or to upgrade the IOS to 12.1 as a permentant workaround. You can have a look into the bug tool kit for detailed information.

New Member

Re: terminal problem on AS5300

Hi, thanks for the reply. How do I restart the IOS ? Does it mean that I would have to install newer version ?


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