Topology Services does not show any devices

[jharper]

I am currently running CiscoWorks LMS 2.1 and am experiencing a recent problem with Topology Services. The ANI server is discovering our network devices (per the discovery report), however, when Topology Services is opened, none of the devices are present. I have verified that all services are running.

Any thoughts?

[amritpatek]

Re-initialise the ani.db file.

The following steps can be used for the same:

1) Stop the daemon service from command prompt using " net stop crmdmgtd"

2) From the explorer go to directory c:\program files\CSCOpx\databases\ani and rename ani.db as

ani.db.old

3)Copy file ani.dborig from c:\program files\CSCOpx\databases\ani\orig to c:\program

files\CSCOpx\databases\ani directory

4) rename the file ani.dgorig to ani.db

5) start the daemon manager service " net start crmdmgtd"

6) start the discovery, mostly it will start automatically after starting the service if not then

do it manually.