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trace route

jkimcv60
Level 1
Level 1

I have 4 routers and 2 switches on the same subnet all connecting to a catalyst switch. Routers can ping to each other fine but can't trace to any other routers. It traces to catalyst switch and atm switch fine. I have EIGRP and BGP running on the routers. Has anyone come across bizzare situation like this? This only started happening after I introduced another router and unfortunately I can't take that router out. any suggestions or ideas will be greatly appreciated.

JK

7 Replies 7

Gilles Dufour
Cisco Employee
Cisco Employee

are they all in the same VLAN ?

When you say it fails, do you mean that you don't even see the first hop ?

Or does it fail after a few hops ?

If so, does it always fail at the same device ?

What type of router is the new one ?

Do you have any ACL or firewall device that could block icmp or udp ?

they are all in vlan 1 and this is what I get when tracing

1 * * *

2 * * *

3 * * *

4 * * *

5 * * *

6 * * *

I do not have an acl applied on the interface I"m tracing to. here's what I have on the interface.

interface GigabitEthernet0/0/0

description Connected to CAT4003

ip address x.x.x.x y.y.y.y

no ip redirects

no ip unreachables

load-interval 30

negotiation auto

bourse
Level 1
Level 1

It may be a routing issue. Are you using a routing protocol (EIGRP, OSPF, etc...)? Perhaps when you introduced the new router, you introduced a routing loop.

DALE FRANCIS
Level 3
Level 3

The fact you can ping indicates no particular L3 problem unless you notice extensive delay times.

Bear in mind Cisoc uses UDP for traceroute hence you could have and access-list that is being hit with no icmp unreachables conf on interfaces.

I would debug the trace by using debug icmp to see you you get anything back from remote router... Eg:

ldvd1mr01#trace 135.136.28.50

Type escape sequence to abort.

Tracing the route to 135.136.28.50

1 192.247.3.1 0 msec 4 msec 0 msec

2 135.136.28.50 0 msec 0 msec 0 msec

Router1#

3w5d: ICMP: time exeeded rcvd from 192.247.3.1

3w5d: ICMP: time exeeded rcvd from 192.247.3.1

3w5d: ICMP: time exeeded rcvd from 192.247.3.1

3w5d: ICMP: dst (192.247.3.17) port unreachable rcv from 135.136.28.50

3w5d: ICMP: dst (192.247.3.17) port unreachable rcv from 135.136.28.50

3w5d: ICMP: dst (192.247.3.17) port unreachable rcv from 135.136.28.50

DALE FRANCIS
Level 3
Level 3

One more test you could do...

I have written an extended access-list for a particular destination host, below is the result of the trace..

ldvd1mr01#debug ip packet 101 detail

IP packet debugging is on (detailed) for access list 101

ldvd1mr01#

ldvd1mr01#

ldvd1mr01#term mon

ldvd1mr01#trace 135.136.28.50

Type escape sequence to abort.

Tracing the route to 135.136.28.50

1 192.247.3.1 0 msec 4 msec 0 msec

2 135.136.28.50 4 msec 0 msec 0 msec

ldvd1mr01#

3w5d: datagramsize=60, IP 35950: s=192.247.3.17 (local), d=135.136.28.50, totlen 28,

fragment 0, fo 0, cef process switched

3w5d: UDP src=37431, dst=33434

3w5d: datagramsize=60, IP 35950: s=192.247.3.17 (local), d=135.136.28.50 (Vlan28), t

otlen 28, fragment 0, fo 0, sending

3w5d: UDP src=37431, dst=33434

3w5d: datagramsize=92, IP 35950: s=192.247.3.17 (local), d=135.136.28.50 (Vlan28), t

otlen 28, fragment 0, fo 0, sending full packet

3w5d: UDP src=37431, dst=33434

3w5d: datagramsize=60, IP 35952: s=192.247.3.17 (local), d=135.136.28.50, totlen 28,

fragment 0, fo 0, cef process switched

3w5d: UDP src=36720, dst=33435

3w5d: datagramsize=60, IP 35952: s=192.247.3.17 (local), d=135.136.28.50 (Vlan28), t

otlen 28, fragment 0, fo 0, sending

3w5d: UDP src=36720, dst=33435

3w5d: datagramsize=92, IP 35952: s=192.247.3.17 (local), d=135.136.28.50 (Vlan28), t

otlen 28, fragment 0, fo 0, sending full packet

3w5d: UDP src=36720, dst=33435

3w5d: datagramsize=70, IP 35955: s=192.247.3.17 (local), d=135.136.28.50, totlen 28,

fragment 0, fo 0, cef process switched

3w5d: UDP src=38482, dst=33436

3w5d: datagramsize=70, IP 35955: s=192.247.3.17 (local), d=135.136.28.50 (Vlan28), t

otlen 28, fragment 0, fo 0, sending

3w5d: UDP src=38482, dst=33436

3w5d: datagramsize=92, IP 35955: s=192.247.3.17 (local), d=135.136.28.50 (Vlan28), t

otlen 28, fragment 0, fo 0, sending full packet

3w5d: UDP src=38482, dst=33436

3w5d: datagramsize=70, IP 35957: s=192.247.3.17 (local), d=135.136.28.50, totlen 28,

fragment 0, fo 0, cef process switched

3w5d: UDP src=40994, dst=33437

3w5d: datagramsize=70, IP 35957: s=192.247.3.17 (local), d=135.136.28.50 (Vlan28), t

otlen 28, fragment 0, fo 0, sending

3w5d: UDP src=40994, dst=33437

3w5d: datagramsize=92, IP 35957: s=192.247.3.17 (local), d=135.136.28.50 (Vlan28), t

otlen 28, fragment 0, fo 0, sending full packet

3w5d: UDP src=40994, dst=33437

3w5d: datagramsize=70, IP 35959: s=192.247.3.17 (local), d=135.136.28.50, totlen 28,

fragment 0, fo 0, cef process switched

3w5d: UDP src=39424, dst=33438

3w5d: datagramsize=70, IP 35959: s=192.247.3.17 (local), d=135.136.28.50 (Vlan28), t

otlen 28, fragment 0, fo 0, sending

3w5d: UDP src=39424, dst=33438

3w5d: datagramsize=92, IP 35959: s=192.247.3.17 (local), d=135.136.28.50 (Vlan28), t

otlen 28, fragment 0, fo 0, sending full packet

3w5d: UDP src=39424, dst=33438

3w5d: datagramsize=70, IP 35961: s=192.247.3.17 (local), d=135.136.28.50, totlen 28,

fragment 0, fo 0, cef process switched

3w5d: UDP src=33030, dst=33439

3w5d: datagramsize=70, IP 35961: s=192.247.3.17 (local), d=135.136.28.50 (Vlan28), t

otlen 28, fragment 0, fo 0, sending

3w5d: UDP src=33030, dst=33439

3w5d: datagramsize=92, IP 35961: s=192.247.3.17 (local), d=135.136.28.50 (Vlan28), t

otlen 28, fragment 0, fo 0, sending full packet

3w5d: UDP src=33030, dst=33439

do a 'sh ip route 135.136.28.50'.

What is the next-hop ip address ?

Can you ping it ?

can you do a trace to it ?

Could you check the config of this device and check ACL or sth preventing icmp messages.

Finally, if you don't see anything, put a sniffer on the vlan and see if this next-hop sends icmp messages back to the original router that issued the trace.

stan.beckmann
Level 1
Level 1

Can you ping all the intermediate routers/switches... maybe have you got the route back from the final router but not on the intermediate ones