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unable to open port com

hello,

I am trying to communicate with my 2901 router with a console cable connected to a pc with windows 7 x64 ; wether i use the usb port or a serial port I get a message : unable to open port com, chack the port settings ;I've checked them and compared to the doc : they are ok : can anyone help me please ?

Pascale Crosnier

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Bronze

What software are you using?

What software are you using? Putty?

Check under Device Manager in Windows and look for 'Ports' confirm you are using the correct COM port number?

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