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unable to open port com

hello,

I am trying to communicate with my 2901 router with a console cable connected to a pc with windows 7 x64 ; wether i use the usb port or a serial port I get a message : unable to open port com, chack the port settings ;I've checked them and compared to the doc : they are ok : can anyone help me please ?

Pascale Crosnier

1 Reply 1

mmoulson1
Level 4
Level 4

What software are you using? Putty?

Check under Device Manager in Windows and look for 'Ports' confirm you are using the correct COM port number?

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