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Community Member

Upgrading NAM-- to view the Report Tab..

Dear All,

i have a problem upgrading the NAM module: check below my status:

=====================================================

root@NAM1.wanna_upgrade# show version

NAM application image version: 2.2(1a)

Maintenance image version: 2.1(1)

NAM Daughter Card Micro code version:1.31.1.27 (NAM)

BIOS Version: 4.0-Rel 6.0.4

=====================================================

I'm patching the NAM with Cat6500 NAM Application Image Release 2.2 Patch 1.0

=====================================================

Whenever i try to upgrade to the Application Image Release 3.1-1a for Catalyst 6500 the following error appears:

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Verifying c6svc-nam.3-1-1a.bin.gz. Please wait...

Error: Verification failed.

Error: The patch you are trying to apply is not valid,

or not compatible with this release.

Error: Cannot continue with patch apply. Exiting...

=====================================================

I need to upgrade, need to view the Reporting tab..

Any help..!!

Regards,

Tamer

1 REPLY
Community Member

Re: Upgrading NAM-- to view the Report Tab..

I don't clearly understand whether you're applying a patch only or trying to upgrade to 3.1

if you wanna upgrade to 3.1 you need to reboot the NAM into the maintenance image mode, and upgrade from there. you should also check the CatOS/IOS version if they support 3.1

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