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Webcast-Catalyst9k
New Member

VoIP and Historical report

We have CC Contact Center using Cisco Voice over IP platform, the historical report is one day behind.

See the attachment please, synchronization on Wednesday but the APP and DB on Tuesday.

http://img141.imageshack.us/img141/9383/voiphistoricalreportoa8.jpg

1 REPLY
Anonymous
N/A

Re: VoIP and Historical report

not sure of the issue, check out if the following troubleshooting link helps :

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a0080387119.shtml

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