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WAN telnet sessions dropping on Cisco 678 router

I have a Cisco 678 ADSL router that we use to telnet out into remote locations. The remote locations also use the same router to telnet into my site. I can telnet out without ever having any problems and I stay connected as long as I need to. The remote sites use dial-up, cable and DSL to access the internet. All of them have a problem with their telnet sessions into my network dropping. They can stay connected for various amounts of time then it just drops the connection. I would really like to figure out why this is happening and how to correct it. Any ideas appreciated - Thanks!

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Re: WAN telnet sessions dropping on Cisco 678 router

Often times complex troubleshooting issues are best addressed in an interactive session with one of our trained technical assistance engineers. While other forum users may be able to help, it’s often difficult to do so for this type of issue.

To utilize the resources at our Technical Assistance Center, please visit http://www.cisco.com/tac and to open a case with one of our TAC engineers, visit http://www.cisco.com/tac/caseopen

If anyone else in the forum has some advice, please reply to this thread.

Thank you for posting.

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