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What do pings prove ?

I am working with some telecoms equipment that relies on a DCN to carry management traffic between the equipment and remote servers that manage these elements (QB3,IS-IS). An "OSI Ping" has been used to confirm the network is good but the remote managemnt application does not align with the equipment. I am told the ping proves the network is not the cause. Is this really the case and if not, in what instances would this not be true ?

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