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Why I do not see any computer connected to 2912LRE in Usertracking?

In Usertracking missed computers connected to 2912LRE. On 2912LRE it is used IOS 12.0.5. WC7. In RME and ANI the switch is determined as CiscoProducts.370. How it is possible to correct a situation?

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Re: Why I do not see any computer connected to 2912LRE in Usertr

Campus Manager first need to recoganize the device properly before UT can get the info. I dont see the above device listed in: http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/cw2000/camp_mgr/sup_dev/cm_3_2.htm

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