10-06-2013 09:50 AM - edited 03-03-2019 07:11 AM
Hi Guys,
I got a 3620 with 2 WIC-2T installed. They are showing up in sh diag, but not in sh controllers. I cant even configure them.
Any ideas?
Thanks
R1#show version
Cisco Internetwork Operating System Software
IOS (tm) 3600 Software (C3620-JK9S-M), Version 12.2(29), RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2005 by cisco Systems, Inc.
Compiled Wed 11-May-05 12:54 by kellmill
Image text-base: 0x60008930, data-base: 0x61598000
ROM: System Bootstrap, Version 11.1(20)AA2, EARLY DEPLOYMENT RELEASE SOFTWARE (fc1)
ROM: 3600 Software (C3620-JK9S-M), Version 12.2(29), RELEASE SOFTWARE (fc3)
R1 uptime is 24 minutes
System returned to ROM by power-on
System image file is "flash:c3620-jk9s-mz.122-29.bin"
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
R1# show diag
Slot 0:
Combo 2E, 2W Port adapter, 4 ports
Port adapter is analyzed
Port adapter insertion time unknown
EEPROM contents at hardware discovery:
Hardware revision 1.2 Board revision B0
Serial number 10562122 Part number 800-01171-05
FRU Part Number: NM-2E2W=
Test history 0x0 RMA number 00-00-00
EEPROM format version 1
EEPROM contents (hex):
0x20: 01 1E 01 02 00 A1 2A 4A 50 04 93 05 00 00 00 00
0x30: 58 00 00 00 98 10 27 17 FF FF FF FF FF FF FF FF
WIC Slot 0:
Serial 2T (12in1) WAN daughter card
Hardware revision 1.0 Board revision B0
Serial number 34603738 Part number 800-03181-02
Test history 0x0 RMA number 00-00-00
Connector type PCI
EEPROM format version 1
EEPROM contents (hex):
0x20: 01 12 01 00 02 10 02 DA 50 0C 6D 02 00 00 00 00
0x30: 58 00 00 00 06 01 19 00 FF FF FF FF FF FF FF FF
WIC Slot 1:
Serial 2T (12in1) WAN daughter card
Hardware revision 1.0 Board revision B0
Serial number 33915163 Part number 800-03181-02
Test history 0x0 RMA number 00-00-00
Connector type PCI
EEPROM format version 1
EEPROM contents (hex):
0x20: 01 12 01 00 02 05 81 1B 50 0C 6D 02 00 00 00 00
0x30: 58 00 00 00 05 09 12 00 FF FF FF FF FF FF FF FF
R1#sh controllers
Interface Ethernet0/0
Hardware is AMD Unknown
ADDR: 62521ECC, FASTSEND: 6002B918, MCI_INDEX: 0
DIST ROUTE ENABLED: 0
Route Cache Flag: 1
LADRF=0x0000 0x0100 0x0000 0x0000
CSR0 =0x00000072, CSR3 =0x00001044, CSR4 =0x0000491D, CSR15 =0x00000000
CSR80 =0x0000D900, CSR114=0x00000000, CRDA =0x03D185E0, CXDA =0x03D188B0
BCR9 =0x00000000 (half-duplex)
HW filtering information:
Promiscuous Mode Disabled, PHY Addr Enabled, Broadcast Addr Enabled
PHY Addr=0001.96DE.9A21, Multicast Filter=0x0000 0x0100 0x0000 0x0000
amdp2_instance=0x62523CD4, registers=0x3C100000, ib=0x3D18580
rx ring entries=32, tx ring entries=64
rxring=0x3D185E0, rxr shadow=0x62523F04, rx_head=0, rx_tail=0
txring=0x3D18820, txr shadow=0x62523FB0, tx_head=9, tx_tail=9, tx_count=0
Software MAC address filter(hash:length/addr/mask/hits):
0xC0: 0 0100.0ccc.cccc 0000.0000.0000 0
spurious_idon=0, filtered_pak=0, throttled=0, enabled=0, disabled=0
rx_framing_err=0, rx_overflow_err=0, rx_buffer_err=0
rx_bpe_err=0, rx_soft_overflow_err=0, rx_no_enp=0, rx_discard=0
tx_one_col_err=0, tx_more_col_err=0, tx_no_enp=0, tx_deferred_err=0
tx_underrun_err=0, tx_late_collision_err=0, tx_loss_carrier_err=138
tx_exc_collision_err=0, tx_buff_err=0, fatal_tx_err=0
hsrp_conf=0, need_af_check=0
tx_limited=0(64)
Interface Ethernet0/1
Hardware is AMD Unknown
ADDR: 62526198, FASTSEND: 6002B918, MCI_INDEX: 0
DIST ROUTE ENABLED: 0
Route Cache Flag: 1
LADRF=0x0000 0x0000 0x0000 0x0000
CSR0 =0x00000004, CSR3 =0x00001044, CSR4 =0x00004915, CSR15 =0x00000000
CSR80 =0x0000D900, CSR114=0x00000000, CRDA =0x03D3F100, CXDA =0x03D3F340
BCR9 =0x00000000 (half-duplex)
HW filtering information:
Promiscuous Mode Disabled, PHY Addr Enabled, Broadcast Addr Enabled
PHY Addr=0001.96DE.9A22, Multicast Filter=0x0000 0x0000 0x0000 0x0000
amdp2_instance=0x62527FA0, registers=0x3C200000, ib=0x3D3F0A0
rx ring entries=32, tx ring entries=64
rxring=0x3D3F100, rxr shadow=0x625281D0, rx_head=0, rx_tail=0
txring=0x3D3F340, txr shadow=0x6252827C, tx_head=0, tx_tail=0, tx_count=0
Software MAC address filter(hash:length/addr/mask/hits):
spurious_idon=0, filtered_pak=0, throttled=0, enabled=0, disabled=0
rx_framing_err=0, rx_overflow_err=0, rx_buffer_err=0
rx_bpe_err=0, rx_soft_overflow_err=0, rx_no_enp=0, rx_discard=0
tx_one_col_err=0, tx_more_col_err=0, tx_no_enp=0, tx_deferred_err=0
tx_underrun_err=0, tx_late_collision_err=0, tx_loss_carrier_err=0
tx_exc_collision_err=0, tx_buff_err=0, fatal_tx_err=0
hsrp_conf=0, need_af_check=0
tx_limited=0(64)
10-11-2013 07:32 PM
It might be worth while for you to take a peek at the supported hardware/IOS table in the following document and confirm that it is supported.
http://www.cisco.com/en/US/products/hw/routers/ps274/products_tech_note09186a00800b0858.shtml
The line I think may affect you in this case is as follows.
"The NM-1E2W, NM-1E1R2W, and NM-2E2W Network Modules do not have enough performance power to support the WIC-2T due to hardware limitations."
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