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Community Member

Wireless Clients have 5 minute duration for association

Recently, I have had users on many controllers using many SSID's with various security, even open, show a consistent 5 minute duration for their association. It is the weirdest thing. No changes have been made and this could be phones, laptops, tablets or anything. They are usually idle in one location, but drop connectivity after a 5 minute duration and can associate again only to go back offline 5 minutes later. See the screen shot attached.

Has anyone else seen this. I am on 3502i's with 5508 controllers using 7.6.100.0 code.

 

 

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Hall of Fame Super Blue

Check the SSID setting for

Check the SSID setting for "Client user idle timeout".

Community Member

I have a very similar problem

I have a very similar problem on 2702i with WLC5508 running 7.6.130. I had assumed it was some kind of client misbehavior, but now looking into believe it could be more wide spread. Oddly I see the clients often having a multiple of 5 minutes. Often it will be 5 mins 1 sec, 10 mins 2 secs, 15 mins 3 secs.

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