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New Member

WS-C3750X-24P-S is not booting with c3750e-universalk9-mz.152-1.E1.bin

According to CISCO, the image is compatiple with WS-C3750X-24P-S however the switch just fails to boot with it.

Here is the error below:

Boot process failed...

The system is unable to boot automatically.  The BOOT

environment variable needs to be set to a bootable

image.

The switch is not booting from USB stick either. The only image that works is c3750e-universalk9-mz.122-55.SE3.bin.

If I copy this file to flash, the switch fail over to it. The console's output below (I replaced some lines with <...>):

Switch#dir flash:

Directory of flash:/

    2  -rwx    14587929   Mar 1 1993 00:19:08 +00:00  c3750e-universalk9-mz.122-55.SE3.bin

    3  -rwx    23356416   Jan 1 1970 00:18:53 +00:00  c3750e-universalk9-mz.152-1.E1.bin

    4  -rwx        3853   Mar 1 1993 00:05:58 +00:00  private-config.text

    6  -rwx        3096   Mar 1 1993 00:05:58 +00:00  multiple-fs

    7  -rwx        1747   Mar 1 1993 00:05:58 +00:00  config.text

57671680 bytes total (19408384 bytes free)

Switch#verify /md5 flash:/c3750e-universalk9-mz.152-1.E1.bin

...<...>

verify /md5 (flash:/c3750e-universalk9-mz.152-1.E1.bin) = 9332aa4e055bfb9fbeba677ecd83e9a6

Switch#show boot

BOOT path-list      : flash:/c3750e-universalk9-mz.152-1.E1.bin

Config file         : flash:/config.text

Private Config file : flash:/private-config.text

Enable Break        : no

Manual Boot         : no

HELPER path-list    :

Auto upgrade        : yes

Auto upgrade path   :

NVRAM/Config file

      buffer size:   524288

Timeout for Config

          Download:    0 seconds

Config Download

       via DHCP:       disabled (next boot: disabled)

Switch#reload

Proceed with reload? [confirm]

*Mar  2 04:49:34.795: %SYS-5-RELOAD: Reload requested by console. Reload reason: Reload command

Using driver version 3 for media type 2

Base ethernet MAC Address: e4:d3:f1:12:9c:00

Xmodem file system is available.

The password-recovery mechanism is enabled.

Initializing Flash...

<...>

...done Initializing Flash.

done.

Loading "flash:/c3750e-universalk9-mz.152-1.E1.bin"...@@@<...>

File "flash:/c3750e-universalk9-mz.152-1.E1.bin" uncompressed and installed, entry point: 0x3000

executing...

Loading "flash:/c3750e-universalk9-mz.122-55.SE3.bin"...@@@<...>

File "flash:/c3750e-universalk9-mz.122-55.SE3.bin" uncompressed and installed, entry point: 0x3000

executing...

<...>

cisco WS-C3750X-24P (PowerPC405) processor (revision A0) with 262144K bytes of memory.

Processor board ID FDO1503R1RU

Last reset from power-on

1 Virtual Ethernet interface

1 FastEthernet interface

28 Gigabit Ethernet interfaces

2 Ten Gigabit Ethernet interfaces

The password-recovery mechanism is enabled.

512K bytes of flash-simulated non-volatile configuration memory.

Base ethernet MAC Address       : E4:D3:F1:12:9C:00

Motherboard assembly number     : 73-12551-06

Motherboard serial number       : FDO16381003

Model revision number           : A0

Motherboard revision number     : A0

Model number                    : WS-C3750X-24P-S

Daughterboard assembly number   : 800-32727-03

Daughterboard serial number     : FDO16380YYA

System serial number            : FDO1503R1RU

Top Assembly Part Number        : 800-31325-03

Top Assembly Revision Number    : B0

Version ID                      : V03

CLEI Code Number                : COMJR00ARC

Hardware Board Revision Number  : 0x04

3480560K bytes of USB Flash usbflash0 (Read/Write)

Switch Ports Model              SW Version            SW Image

------ ----- -----              ----------            ----------

*    1 30    WS-C3750X-24P      12.2(55)SE3           C3750E-UNIVERSALK9-M

Press RETURN to get started!

Is it something that can be fixed?

Everyone's tags (2)
19 REPLIES
Hall of Fame Super Gold

WS-C3750X-24P-S is not booting with c3750e-universalk9-mz.152-1.

You are not helping troubleshooting if you keep redacting the entire bootup process. 

Post the entire bootup process. 

Hall of Fame Super Gold

WS-C3750X-24P-S is not booting with c3750e-universalk9-mz.152-1.

Another thing ... 15.2(1)SE1????   Are you absolutely NUTS? 

Do you actually know how BUGGY this train is? 

I'd recommend you either use 12.2(55)SE8 or 15.0(2)SE4. 

New Member

WS-C3750X-24P-S is not booting with c3750e-universalk9-mz.152-1.

Sorry for delay, didn't have access to the device. Here is the full log:

Switch#reload

Proceed with reload? [confirm]

*Mar  1 00:57:57.598: %SYS-5-RELOAD: Reload requested by console. Reload reason: Reload command

Using driver version 3 for media type 2

Base ethernet MAC Address: e4:d3:f1:12:9c:00

Xmodem file system is available.

The password-recovery mechanism is enabled.

Initializing Flash...

mifs[2]: 12 files, 1 directories

mifs[2]: Total bytes     :    2097152

mifs[2]: Bytes used      :     756224

mifs[2]: Bytes available :    1340928

mifs[2]: mifs fsck took 1 seconds.

mifs[3]: 0 files, 1 directories

mifs[3]: Total bytes     :    4194304

mifs[3]: Bytes used      :       1024

mifs[3]: Bytes available :    4193280

mifs[3]: mifs fsck took 3 seconds.

mifs[4]: 5 files, 1 directories

mifs[4]: Total bytes     :     524288

mifs[4]: Bytes used      :      10240

mifs[4]: Bytes available :     514048

mifs[4]: mifs fsck took 0 seconds.

mifs[5]: 5 files, 1 directories

mifs[5]: Total bytes     :     524288

mifs[5]: Bytes used      :      10240

mifs[5]: Bytes available :     514048

mifs[5]: mifs fsck took 1 seconds.

mifs[6]: 5 files, 1 directories

mifs[6]: Total bytes     :   57671680

mifs[6]: Bytes used      :   38264320

mifs[6]: Bytes available :   19407360

mifs[6]: mifs fsck took 31 seconds.

...done Initializing Flash.

done.

Loading "flash:/c3750e-universalk9-mz.152-1.E1.bin"...@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

File "flash:/c3750e-universalk9-mz.152-1.E1.bin" uncompressed and installed, entry point: 0x3000

executing...

Loading "flash:/c3750e-universalk9-mz.122-55.SE3.bin"...@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

File "flash:/c3750e-universalk9-mz.122-55.SE3.bin" uncompressed and installed, entry point: 0x3000

executing...

              Restricted Rights Legend

Use, duplication, or disclosure by the Government is

subject to restrictions as set forth in subparagraph

(c) of the Commercial Computer Software - Restricted

Rights clause at FAR sec. 52.227-19 and subparagraph

(c) (1) (ii) of the Rights in Technical Data and Computer

Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.

           170 West Tasman Drive

           San Jose, California 95134-1706

Cisco IOS Software, C3750E Software (C3750E-UNIVERSALK9-M), Version 12.2(55)SE3, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2011 by Cisco Systems, Inc.

Compiled Thu 05-May-11 15:40 by prod_rel_team

Image text-base: 0x00003000, data-base: 0x02800000

Initializing flashfs...

Using driver version 1 for media type 2

mifs[3]: 12 files, 1 directories

mifs[3]: Total bytes     : 2097152

mifs[3]: Bytes used      : 756224

mifs[3]: Bytes available : 1340928

mifs[3]: mifs fsck took 0 seconds.

mifs[3]: Initialization complete.

mifs[4]: 0 files, 1 directories

mifs[4]: Total bytes     : 4194304

mifs[4]: Bytes used      : 1024

mifs[4]: Bytes available : 4193280

mifs[4]: mifs fsck took 0 seconds.

mifs[4]: Initialization complete.

mifs[5]: 5 files, 1 directories

mifs[5]: Total bytes     : 524288

mifs[5]: Bytes used      : 10240

mifs[5]: Bytes available : 514048

mifs[5]: mifs fsck took 0 seconds.

mifs[5]: Initialization complete.

mifs[6]: 5 files, 1 directories

mifs[6]: Total bytes     : 524288

mifs[6]: Bytes used      : 10240

mifs[6]: Bytes available : 514048

mifs[6]: mifs fsck took 0 seconds.

mifs[6]: Initialization complete.

mifs[7]: 5 files, 1 directories

mifs[7]: Total bytes     : 57671680

mifs[7]: Bytes used      : 38264320

mifs[7]: Bytes available : 19407360

mifs[7]: mifs fsck took 1 seconds.

mifs[7]: Initialization complete.

...done Initializing flashfs.

Checking for Bootloader upgrade.. not needed

POST: CPU MIC register Tests : Begin

POST: CPU MIC register Tests : End, Status Passed

POST: MA BIST : Begin

POST: MA BIST : End, Status Passed

POST: TCAM BIST : Begin

POST: TCAM BIST : End, Status Passed

POST: SF ASIC BIST : Begin

POST: SF ASIC BIST : End, Status Passed

POST: Switch Fabric Memory Tests : Begin

POST: Switch Fabric Memory Tests : End, Status Passed

POST: CPU MIC interface Loopback Tests : Begin

POST: CPU MIC interface Loopback Tests : End, Status Passed

POST: PortASIC RingLoopback Tests : Begin

POST: PortASIC RingLoopback Tests : End, Status Passed

extracting front_end/front_end_ucode_info (309 bytes)

Waiting for Stack Master Election...

POST: Inline Power Controller Tests : Begin

POST: Inline Power Controller Tests : End, Status Passed

POST: Thermal, Fan Tests : Begin

POST: Thermal, Fan Tests : End, Status Passed

POST: PortASIC Port Loopback Tests : Begin

POST: PortASIC Port Loopback Tests : End, Status Passed

POST: EMAC Loopback Tests : Begin

POST: EMAC Loopback Tests : End, Status Passed

Election Complete

Switch 1 booting as Master

Waiting for Port download...Complete

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

cisco WS-C3750X-24P (PowerPC405) processor (revision A0) with 262144K bytes of memory.

Processor board ID FDO1503R1RU

Last reset from power-on

1 Virtual Ethernet interface

1 FastEthernet interface

28 Gigabit Ethernet interfaces

2 Ten Gigabit Ethernet interfaces

The password-recovery mechanism is enabled.

512K bytes of flash-simulated non-volatile configuration memory.

Base ethernet MAC Address       : E4:D3:F1:12:9C:00

Motherboard assembly number     : 73-12551-06

Motherboard serial number       : FDO16381003

Model revision number           : A0

Motherboard revision number     : A0

Model number                    : WS-C3750X-24P-S

Daughterboard assembly number   : 800-32727-03

Daughterboard serial number     : FDO16380YYA

System serial number            : FDO1503R1RU

Top Assembly Part Number        : 800-31325-03

Top Assembly Revision Number    : B0

Version ID                      : V03

CLEI Code Number                : COMJR00ARC

Hardware Board Revision Number  : 0x04

Switch Ports Model              SW Version            SW Image

------ ----- -----              ----------            ----------

*    1 30    WS-C3750X-24P      12.2(55)SE3           C3750E-UNIVERSALK9-M

Press RETURN to get started!

*Mar  1 00:00:04.546: Read env variable - LICENSE_BOOT_LEVEL =

*Mar  1 00:00:05.402: %IOS_LICENSE_IMAGE_APPLICATION-6-LICENSE_LEVEL: Module name = c3750x Next reboot level = ipbase and License = ipbase

*Mar  1 00:00:52.865: %STACKMGR-4-SWITCH_ADDED: Switch 1 has been ADDED to the stack

*Mar  1 00:00:54.794: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down

*Mar  1 00:00:56.623: %SPANTREE-5-EXTENDED_SYSID: Extended SysId enabled for type vlan

*Mar  1 00:01:00.523: %SYS-5-CONFIG_I: Configured from memory by console

*Mar  1 00:01:00.725: %STACKMGR-5-SWITCH_READY: Switch 1 is READY

*Mar  1 00:01:00.725: %STACKMGR-4-STACK_LINK_CHANGE: Stack Port 1 Switch 1 has changed to state DOWN

*Mar  1 00:01:00.725: %STACKMGR-4-STACK_LINK_CHANGE: Stack Port 2 Switch 1 has changed to state DOWN

*Mar  1 00:01:01.303: %STACKMGR-5-MASTER_READY: Master Switch 1 is READY

*Mar  1 00:01:01.589: %SYS-5-RESTART: System restarted --

Cisco IOS Software, C3750E Software (C3750E-UNIVERSALK9-M), Version 12.2(55)SE3, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2011 by Cisco Systems, Inc.

Compiled Thu 05-May-11 15:40 by prod_rel_team

*Mar  1 00:01:01.614: %SSH-5-ENABLED: SSH 1.99 has been enabled

*Mar  1 00:01:03.065: %LINK-5-CHANGED: Interface FastEthernet0, changed state to administratively down

*Mar  1 00:01:03.073: %USB_CONSOLE-6-MEDIA_RJ45: Console media-type is RJ45.

*Mar  1 00:01:04.541: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0, changed state to down

*Mar  1 00:01:06.110: %PLATFORM_ENV-6-FRU_PS_OIR: FRU Power Supply 1 inserted

*Mar  1 00:01:08.627: %PLATFORM-6-FRULINK_INSERTED: FRULink 10G ST module inserted in Switch 1.

Hall of Fame Super Gold

WS-C3750X-24P-S is not booting with c3750e-universalk9-mz.152-1.

Hmmmm ...

It's not loading 15.2(1)E1 probably because it can't find files found in the HTML directory.

Try downloading the TAR file and use the command "archive download-sw tftp:///filename.tar".

New Member

WS-C3750X-24P-S is not booting with c3750e-universalk9-mz.152-1.

Still not working..

Switch#show flash:

Directory of flash:/

    2  drwx         512   Mar 1 1993 00:54:48 +00:00  c3750e-universalk9-mz.152-1.E1

    4  -rwx        4120   Mar 1 1993 00:01:17 +00:00  multiple-fs

    5  -rwx        2048   Mar 1 1993 00:01:17 +00:00  config.text

    6  -rwx        3853   Mar 1 1993 00:01:17 +00:00  private-config.text

57671680 bytes total (28677120 bytes free)

Switch#show boot

BOOT path-list      : flash:/c3750e-universalk9-mz.152-1.E1/c3750e-universalk9-mz.152-1.E1.bin

Config file         : flash:/config.text

Private Config file : flash:/private-config.text

Enable Break        : no

Manual Boot         : no

HELPER path-list    :

Auto upgrade        : yes

Auto upgrade path   :

NVRAM/Config file

      buffer size:   524288

Timeout for Config

          Download:    0 seconds

Config Download

       via DHCP:       disabled (next boot: disabled)

Switch#wr mem

Building configuration...

[OK]

Switch#reload

Proceed with reload? [confirm]

*Mar  1 01:06:02.199: %SYS-5-RELOAD: Reload requested by console. Reload reason: Reload command

Using driver version 3 for media type 2

Base ethernet MAC Address: e4:d3:f1:12:9c:00

Xmodem file system is available.

The password-recovery mechanism is enabled.

Initializing Flash...

mifs[2]: 12 files, 1 directories

mifs[2]: Total bytes     :    2097152

mifs[2]: Bytes used      :     756224

mifs[2]: Bytes available :    1340928

mifs[2]: mifs fsck took 1 seconds.

mifs[3]: 0 files, 1 directories

mifs[3]: Total bytes     :    4194304

mifs[3]: Bytes used      :       1024

mifs[3]: Bytes available :    4193280

mifs[3]: mifs fsck took 3 seconds.

mifs[4]: 5 files, 1 directories

mifs[4]: Total bytes     :     524288

mifs[4]: Bytes used      :      10240

mifs[4]: Bytes available :     514048

mifs[4]: mifs fsck took 0 seconds.

mifs[5]: 5 files, 1 directories

mifs[5]: Total bytes     :     524288

mifs[5]: Bytes used      :      10240

mifs[5]: Bytes available :     514048

mifs[5]: mifs fsck took 1 seconds.

mifs[6]: 521 files, 11 directories

mifs[6]: Total bytes     :   57671680

mifs[6]: Bytes used      :   28994560

mifs[6]: Bytes available :   28677120

mifs[6]: mifs fsck took 33 seconds.

...done Initializing Flash.

done.

Loading "flash:/c3750e-universalk9-mz.152-1.E1/c3750e-universalk9-mz.152-1.E1.bin"...@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

File "flash:/c3750e-universalk9-mz.152-1.E1/c3750e-universalk9-mz.152-1.E1.bin" uncompressed and installed, entry point: 0x3000

executing...

Loading "flash:/c3750e-universalk9-mz.152-1.E1/c3750e-universalk9-mz.152-1.E1.bin"...@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

File "flash:/c3750e-universalk9-mz.152-1.E1/c3750e-universalk9-mz.152-1.E1.bin" uncompressed and installed, entry point: 0x3000

executing...

Boot process failed...

The system is unable to boot automatically.  The BOOT

environment variable needs to be set to a bootable

image.

switch:

Hall of Fame Super Gold

WS-C3750X-24P-S is not booting with c3750e-universalk9-mz.152-1.

The system is unable to boot automatically.  The BOOT environment variable needs to be set to a bootable image.

Never seen this error message before.

This calls for Plan "B".  Can you try if you can load and boot IOS version 15.0(2)SE4.  If you can, use it.

New Member

WS-C3750X-24P-S is not booting with c3750e-universalk9-mz.152-1.

Nope, the same error:

Boot process failed...

Hall of Fame Super Gold

WS-C3750X-24P-S is not booting with c3750e-universalk9-mz.152-1.

Hmmmm ... Do you have any network modules attached?  If so, remove it and load the IOS, 15.0(2)SE4, again.

New Member

WS-C3750X-24P-S is not booting with c3750e-universalk9-mz.152-1.

I have removed C3KX-NM-10G module so the switch doesn't have any extra modules now, reloaded the switch - same error..

Hall of Fame Super Gold

WS-C3750X-24P-S is not booting with c3750e-universalk9-mz.152-1.

Can you again post the output to the following commands:

1.  sh version;

2.  sh inventory;

3.  dir flash:

New Member

WS-C3750X-24P-S is not booting with c3750e-universalk9-mz.152-1.

Ok, I booted from USBFLASH0: and ran the following:

Switch#sh version

Cisco IOS Software, C3750E Software (C3750E-UNIVERSALK9-M), Version 12.2(55)SE3, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2011 by Cisco Systems, Inc.

Compiled Thu 05-May-11 15:40 by prod_rel_team

Image text-base: 0x00003000, data-base: 0x02800000

ROM: Bootstrap program is C3750E boot loader

BOOTLDR: C3750E Boot Loader (C3750X-HBOOT-M) Version 12.2(58r)SE, RELEASE SOFTWARE (fc1)

Switch uptime is 1 minute

System returned to ROM by power-on

System image file is "usbflash0:/c3750e-universalk9-mz.122-55.SE3.bin"

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

License Level: ipbase

License Type: Permanent

Next reload license Level: ipbase

cisco WS-C3750X-24P (PowerPC405) processor (revision A0) with 262144K bytes of memory.

Processor board ID FDO1503R1RU

Last reset from power-on

1 Virtual Ethernet interface

1 FastEthernet interface

28 Gigabit Ethernet interfaces

2 Ten Gigabit Ethernet interfaces

The password-recovery mechanism is enabled.

512K bytes of flash-simulated non-volatile configuration memory.

Base ethernet MAC Address       : E4:D3:F1:12:9C:00

Motherboard assembly number     : 73-12551-06

Motherboard serial number       : FDO16381003

Model revision number           : A0

Motherboard revision number     : A0

Model number                    : WS-C3750X-24P-S

Daughterboard assembly number   : 800-32727-03

Daughterboard serial number     : FDO16380YYA

System serial number            : FDO1503R1RU

Top Assembly Part Number        : 800-31325-03

Top Assembly Revision Number    : B0

Version ID                      : V03

CLEI Code Number                : COMJR00ARC

Hardware Board Revision Number  : 0x04

3480560K bytes of USB Flash usbflash0 (Read/Write)

Switch Ports Model              SW Version            SW Image

------ ----- -----              ----------            ----------

*    1 30    WS-C3750X-24P      12.2(55)SE3           C3750E-UNIVERSALK9-M

Configuration register is 0xF

Switch#show inventory

NAME: "1", DESCR: "WS-C3750X-24P"

PID: WS-C3750X-24P-S   , VID: V03  , SN: FDO1503R1RU

NAME: "Switch 1 - Power Supply 0", DESCR: "FRU Power Supply"

PID: C3KX-PWR-715WAC   , VID: V02  , SN: DTN1633K03N

Switch#dir flash:

Directory of flash:/

    2  -rwx        4120   Mar 1 1993 01:05:58 +00:00  multiple-fs

    3  drwx         512   Mar 1 1993 00:31:50 +00:00  c3750e-universalk9-mz.150-2.SE5

  528  -rwx        2048   Mar 1 1993 00:01:17 +00:00  config.text

  529  -rwx        3853   Mar 1 1993 00:01:17 +00:00  private-config.text

57671680 bytes total (31884288 bytes free)

Switch#show boot

BOOT path-list      : flash:/c3750e-universalk9-mz.150-2.SE5/c3750e-universalk9-mz.150-2.SE5.bin

Config file         : flash:/config.text

Private Config file : flash:/private-config.text

Enable Break        : no

Manual Boot         : no

HELPER path-list    :

Auto upgrade        : yes

Auto upgrade path   :

NVRAM/Config file

      buffer size:   524288

Timeout for Config

          Download:    0 seconds

Config Download

       via DHCP:       disabled (next boot: disabled)

Switch#

Hall of Fame Super Gold

WS-C3750X-24P-S is not booting with c3750e-universalk9-mz.152-1.

Ok, I booted from USBFLASH0: and ran the following:

Good.  Try and see if you can boot the IOS you want using USB.

I don't see anything suspicious.  The only thing I want to ask you is this:  Did you try to install or run the software image for your C3KX-NM-10G?

New Member

WS-C3750X-24P-S is not booting with c3750e-universalk9-mz.152-1.

I had already tried to boot from USBFLASH0 and the only image that works is this version 12.

The same for FLASH - only version 12 works..

I wasn't updating the software image of the module.

Hall of Fame Super Gold

WS-C3750X-24P-S is not booting with c3750e-universalk9-mz.152-1.

When you are in ROMmon, can you post the output to the command "set"?

New Member

WS-C3750X-24P-S is not booting with c3750e-universalk9-mz.152-1.

Hmm..

Here is an output from standard serial connection (Baud rate:9600/Data:8/Parity:None/Stop:1/Flow Control:None) :

switch: set

5@=±ÖD  ©„bïNûÇóþÚÓJ5í'혂Œ·· ~6ÂÂE“_äŠ~}µOÇw¯þ,ÀdF^ûÍ¿—SkZy_7þ(žv(A?cyÞc¥ÝÔmZ™:{}ä1;¾öŒ©©v«Òß0ÿxw#àlÚ¥&°Ü?&…;‹ä8ó~cI?'‰òJŠ¤DÞBBEP±*ô°âëà ž@È)J€7á,]ôªVºû4²Û¼ìåÜÑA@R»²5ž[Yç—Ã

BAUT=38400

BOARD_CONFIG_REV=0

BOOT=flash:/c3750e-universalk9-mz.150-2.SE5/c3750e-universalk9-mz.150-2.SE5.bin

CLEI_CODE_NUMBER=COMJR00ARC

DAUGHTERBOARD_ASSEMBLY_NUM=800-32727-03

DAUGHTERBOARD_SERIAL_NUM=FDO16380YYA

DEFAULT_ROUTER=10.11.164.1

IP_ADDR=10.11.166.8/255.255.252.0

MAC_ADDR=E4:D3:F1:12:9C:00

MODEL_NUM=WS-C3750X-24P-S

MODEL_REVISION_NUM=A0

MOTHERBOARD_ASSEMBLY_NUM=73-12551-06

MOTHERBOARD_REVISION_NUM=A0

MOTHERBOARD_SERIAL_NUM=FDO16381003

SDM_TEMPLATE_ID=0

SWITCH_NUMBER=1

SWITCH_PRIORITY=1

SYSTEM_SERIAL_NUM=FDO1503R1RU

TAN_NUM=800-31325-03

TAN_REVISION_NUMBER=B0

-- MORE --

The="IP_ADDR

UNBAUD=

VERSION_ID=V03

default_router=10.11.164.1

netmask=255.255.252.0

Hall of Fame Super Gold

WS-C3750X-24P-S is not booting with c3750e-universalk9-mz.152-1.

I give up!

I can't see anything which points to the cause. 

The only stupid thing I can think of is that your appliance could be a counterfiet.  And that's a wild accusation I can't back up. 

If no one else has any ideas, I recommend Oleg you create a TAC Case. 

New Member

WS-C3750X-24P-S is not booting with c3750e-universalk9-mz.152-1.

Thank you Leo! I will contact the vendor that sold us the unit soon.

I don't think it is normal to have these random characters immediatelly after the SET command. It looks like the ROM is damaged.

Hall of Fame Super Gold

WS-C3750X-24P-S is not booting with c3750e-universalk9-mz.152-1.

I don't think it is normal to have these random characters immediatelly after the SET command. It looks like the ROM is damaged.

Agree.

Cisco Employee

WS-C3750X-24P-S is not booting with c3750e-universalk9-mz.152-1.

Hi Oleg,

Can you try upgrading to any IOS first in between 12.2(55)SE3 and 15.2(1)E1 and then upgrade it to 15.2(1)E1. ? This means lets first upgrade the IOS to a pre latest image and then finally to 15.2(1)E1.

Generally we do not need intermediate upgrade but as it is not an expected behavior, we can give it a try.

Please rate helpful post. Thanks.

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