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yes

I have recently got a new modem (cisco 3825). once installed, we lost our connection to phone service which is through internet. I called rogers and they told me to log into http://192.168.0.1/ and unlock the port. Unfortunately, once log into this address, there is an error log "Problem loading page" coming up. What should I do? It has been 3 weeks with no phone at home. Thanks for your help.

1 REPLY

Hi ,      Try only with IP

Hi ,

      Try only with IP address 192.168.0.1 on your web browser . 

http://www.cisco.com/web/consumer/support/userguides2/4021196_B.pdf

 

HTH
Sandy

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