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New Member

After adding exception...Clean Access popup happens continous

This has been an on going issue over several versions of NAC (IB).... Currently running 4.7.2

Whenever I set up a clieny as an exception (bypass posture assessment) - that client is able to get past the NAC but he/she will always get a popup screen that states that the host is good to go (or something to that effect).  There is an ok button but once clicked the popup immediately re-appears.  The only way to make it stop is to right click on Clean Access tray icon and select exit.  I goota believe that more people are seeing this than just me.  Any help would be greatly appreciated.  Thanks in advance

2 REPLIES
New Member

Re: After adding exception...Clean Access popup happens continou

Did you add this client to the Exemption, or to the filtered list?  I have seen this happen in my own environment when I mistakenly added the MAC to the "Exempt Device" list instead of the "Filters" list.  Hope this helps.

New Member

Re: After adding exception...Clean Access popup happens continou

This issue is for machines added to the "Filters" list with an action of "Allow" checked.

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