Are there idle timeout settings on ports?

[hornbeck]

Hello, we are trying to troubleshoot a video conference problem, whereby, the sessions are timing out every two hours. It has been brought to our attention that our pix515e may be set to time out in 2 hours.

My question is this, is there a time-out period and if so, how can I adjust this?

Below, is the message I recieved regarding the issue:

"Look at the TCP/UDP port settings on the firewall, that they are set to drop a session it sees as inactive after 2 hours and that we should change the parameters."

TIA,

gary

[bigchoice75]

you can check the timeout settings with:

show timeout

the 'Timeout conn' value is your TCP timeout.

to change tcp timeout to infinite(never timeout):

timeout conn 00:00:00

to change udp timeout to infinite:

timeout udp 00:00:00

hope this helps