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ASA 5510 - power led off, flash led off, other leds are amber

I've just received a new ASA 5510 for our client to configure. When powered on, on the front panel the Power Led is off, the Status Led is hard on Amber, the Active led is hard on Amber, the VPN led is hard on green, and the Flash led is off. I can't access the CLI through the console or the ASDM through the Startup Wizard using the browser. Is this normal? If it's not normal, how do I get around this problem?

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Cisco Employee

Re: ASA 5510 - power led off, flash led off, other leds are ambe

Hi,

This is not normal. If the Status LED is Amber, that means The power-up diagnostics has failed.

Please refer the below URL for edetails.

http://www.cisco.com/univercd/cc/td/doc/product/multisec/asa_hw/v_70/70_hig/asach2.htm

Looks like you need to have this chassis replaced.

Regards,

Arul

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