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ASA 5520 hardware reset

I'm not sure if the problem is related to hardware - when i connect to the asa via hyper terminal i dont get any responses from the asa. the power LED is green but the vpn is amber. we have the reset button at the back of the unit - is the reset button useable or is it just there for future uses?

4 REPLIES
Cisco Employee

Re: ASA 5520 hardware reset

Hi,

Set up the computer or terminal as follows and give it a shot.

9600 baud (default)

8 data bits

no parity

1 stop bits

FC=hardware.

Please refer the below URL for details.

http://www.cisco.com/en/US/docs/security/asa/asa70/quick/guide/70_ASAqk.html

I hope it helps.

Regards,

Arul

Re: ASA 5520 hardware reset

done that Arul - looking at the asa front panel now, the only LED that is fully green is the VPN, nothing on the power LED and the status and active are amber. - strange.

Re: ASA 5520 hardware reset

sorted- i removed the flash card from the asa motherboard and put it back in - the asa is now booting properly.

Cisco Employee

Re: ASA 5520 hardware reset

Thanks for the update on the solution.

Regards,

Arul

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