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ASA 5540 7.2(2) crash and reboot

Today i have a problem with a Cisco ASA 5540, suddenly it crash and rebooted. All that i see is the 99% utilization of the CPU in the crashinfo file.

The device was working normally, with no configuration or hardware changes

I attach the crash-info file

3 REPLIES
Cisco Employee

Re: ASA 5540 7.2(2) crash and reboot

Hi,

After analyzing the crashinfo, it looks like that you ate hitting this bug

CSCsk33743 High CPU followed by reload with Thread Name: IP Address Assign

You may check this here:

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsk33743

This is one-time crash so issue is Unreproducible.

HTH

JK

Plz rate helpful posts-

~BR Jatin Katyal **Do rate helpful posts**
New Member

Re: ASA 5540 7.2(2) crash and reboot

Hi

Thanks for your help

Can you tell me if exist an IOS version more stable that the version 7.2(2)?

This to consider the possibility of the update in case of a new crash.

Cisco Employee

Re: ASA 5540 7.2(2) crash and reboot

Hi,

You may go for

8.0.4 (45)

Much stable than 8.2.1

HTH

JK

Plz rate helpful posts-

~BR Jatin Katyal **Do rate helpful posts**
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