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New Member

asdm unable to open

one of our clients are having problems with using asdm for firewall with version 4.0 and asdm 6.1.

Am using java jre 1.4.2_6 version. It used to open earlier but now it hangs at login.

Please suggest.

Thanks!

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4 REPLIES
Cisco Employee

Re: asdm unable to open

Did you try upgrading java?

Does that help when running Java 1.6?

PK

New Member

Re: asdm unable to open

Strangely, i cant access it now when https://ip address is used. http server is enabled for this interface already.Please advise.

I have another ASA which is accessible using the same Java.

Also, should it show the asdm image in the filesystem( this being a module fw).

Thanks!

New Member

Re: asdm unable to open

Experts,

tried a telnet on https port to this firewalls ip, but it doesnt respond.

Any ideas.

Thanks.

New Member

Re: asdm unable to open

If you can't telnet to the port, then you certainly won't be able to use ASDM to control it. Is there any chance you are having a routing or internal firewall issue? That is, what's the network like between your admin machine and the ASA?

Some other questions/techniques to try:

Is it configured for administation over SSH?

Can you connect a serial cable to the console port, or connect through a remote console solution?

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