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New Member

Backing up ACS database

I am having a heck of a time backing up my ACS. I have an FTP server running on a network share. My question is under the field "Directory" what is the syntax the ACS is looking for? The bullet describing the "Directory" says:

Directory. The "relative path" from the FTP server root directory to the directory where ACS should send backup files.

My FTP server is located under C:\Program Files\Cerberus so what is meant by "relative path"? I've tried just about everything I can think of with no luck.


New Member

Re: Backing up ACS database

Path should be just "/" if you want to drop right into your root ftp directory. If you created a folder call backup under your ftp root directory then use /backup.

You don't need to mess w/ the full path of the installation.

Re: Backing up ACS database

Jacob is correct. Just use "/" and that should fix it.



New Member

Re: Backing up ACS database

Thanks to Jacob and JG, I had to change some settings in the Cerberus server itself to get it working. All is good now.


New Member

Re: Backing up ACS database

Relative path simply means the path from the directory that holds your FTP server's root. So if your FTP server's root is in C:\Program Files\Cerebus, and that folder contained another folder called 'ACS DB', where you wished to backup the DB to, then the relative path would simply be 'ACS DB\'