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Community Member

Blackberry Wireless Handheld connection problem

I was successfully authenticating Handheld Wireless devices with my VPN 3060 Concentrator until I upgraded the code because a security alert to 4.1.7.F version. Since then, I have not been getting the devices to connect. Here are the debugs that I have gathered:

186 10/25/2005 12:02:02.940 SEV=7 IKEDBG/1 RPT=128

Group [BBHHwvpn] User [babylon5]

Client did not ACK all cfg sets!

187 10/25/2005 12:02:02.940 SEV=4 AUTH/22 RPT=11

User [babylon5] Group [BBHHwvpn] connected, Session Type: IPSec

188 10/25/2005 12:02:02.940 SEV=7 IKEDBG/22


Group [BBHHwvpn] User [babylon5]

Resume Quick Mode processing, Cert/Trans Exch/RM DSID completed

190 10/25/2005 12:02:02.940 SEV=4 IKE/119 RPT=10

Group [BBHHwvpn] User [babylon5]


191 10/25/2005 12:02:02.940 SEV=6 IKE/121 RPT=10

Keep-alive type for this connection: None

192 10/25/2005 12:02:02.940 SEV=6 IKE/122 RPT=6

Keep-alives configured on but peer does not support keep-alives (type = None)

193 10/25/2005 12:02:02.940 SEV=7 IKEDBG/82 RPT=7

Group [BBHHwvpn] User [babylon5]

Starting phase 1 rekey timer: 64800000 (ms)

194 10/25/2005 12:02:02.940 SEV=9 IKEDBG/0 RPT=578

Group [BBHHwvpn] User [babylon5]

sending notify message

195 10/25/2005 12:02:02.950 SEV=9 IKEDBG/0 RPT=579

Group [BBHHwvpn] User [babylon5]

constructing blank hash

196 10/25/2005 12:02:02.950 SEV=9 IKEDBG/0 RPT=580

Group [BBHHwvpn] User [babylon5]

constructing qm hash

197 10/25/2005 12:02:02.950 SEV=8 IKEDBG/81 RPT=216

SENDING Message (msgid=3a3ff127) with payloads :

HDR + HASH (8) + NOTIFY (11)

total length : 92

199 10/25/2005 12:02:02.950 SEV=9 IKEDBG/0 RPT=581

Group [BBHHwvpn] User [babylon5]

IKE SA AM:730a5f94 rcv'd Terminate: state AM_ACTIVE

flags 0x00413041, refcnt 1, tuncnt 1

202 10/25/2005 12:02:02.950 SEV=9 IKEDBG/0 RPT=582

sending delete/delete with reason message

10/25/2005 12:02:02.950 SEV=6 IKE/0 RPT=12

Group [BBHHwvpn] User [babylon5]

Removing peer from correlator table failed, no match!

205 10/25/2005 12:02:02.950 SEV=9 IKEDBG/0 RPT=583

Group [BBHHwvpn] User [babylon5]

IKE SA AM:730a5f94 terminating:

flags 0x01413001, refcnt 0, tuncnt 0

207 10/25/2005 12:02:02.950 SEV=9 IKEDBG/0 RPT=584

sending delete/delete with reason message

208 10/25/2005 12:02:02.950 SEV=9 IKEDBG/0 RPT=585

Group [BBHHwvpn] User [babylon5]

constructing blank hash

209 10/25/2005 12:02:02.950 SEV=9 IKEDBG/0 RPT=586

constructing IKE delete payload

210 10/25/2005 12:02:02.950 SEV=9 IKEDBG/0 RPT=587

Group [BBHHwvpn] User [babylon5]

constructing qm hash

211 10/25/2005 12:02:02.950 SEV=8 IKEDBG/81 RPT=217

SENDING Message (msgid=829cbd87) with payloads :

HDR + HASH (8) + DELETE (12)

total length : 80

213 10/25/2005 12:02:02.950 SEV=4 AUTH/23 RPT=7

User [babylon5] Group [BBHHwvpn] disconnected: duration: 0:00:00

Community Member

Re: Blackberry Wireless Handheld connection problem

Here is the answer I got from the Cisco case that I opened.


Steps to Take:

If no configuration changes were made to the concentrator and you only upgraded it from a different version to 4.1.7G you might be running in to bugs:

CSCsb39893: Movian client no longer connects to 4.1.7.F and 4.7.1

CSCsa65275: Can't connect with Movian client and 4.1.7 This is issue is actually a problem with all non-Unity clients. Movian has the ability to be either Unity or pre-Unity -- Unity work fine.

Both of them appear to be fixed on version 4.1.7G, you might want to move to this version and see if it makes a difference.


Ok, Everyone go back to what you were doing!

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