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Cisco client will not save user password


We have remote users who connect to our network using the Cisco VPN client (v5.0.00.0340). They are connecting to an ASA5520 (ASA v7.2). The pcf file we send to the users does have the option "SaveUserPassword=1". The 5520 is set to allow users to save their password.

The problem we have is with saving user passwords. Some clients are able to save their password so they only have to enter it the 1st time. Others must enter the password each time they connect. Each of these users have placed a check mark in the "save password" box. Cannot determine any pattern for those users are able to save their password vs those who cannot. We would be grateful if anyone has ideas on how to resolve this issue.


Re: Cisco client will not save user password

To disable the Novell Client default setting to save user profiles, complete these steps:

Right-click the Novell system tray icon, and select Properties.

Click the Location Profiles tab.

Select the default profile, and click the Properties button.

Choose Login Service from the drop-down menu.

Verify that the Service Instance is set to default, and click on the Properties tab.

A mockup of the Novell Login dialog box appears. The various tabs control access to the functional areas of the dialog box. For example, the Credentials tab contains only a User Name field. The Password field is not allowed to contain a default