I don't have good experience with Cisco support on CiscoWorks, not on the whole CiscoWorks common service but VMS. The S85 did not go, the 12204-04 patch Cisco engineer recommended killed VMS, some workarounds did not work either but have more damages on CiscoWorks and VMS. After three days frustration, I gave up. The end of the story is I have to reinstall the whole thing, and some configuration changes. By the way, at least VMS developers are in India, I had the hard time to talk to them.
I experienced a similar problem with CiscoWorks VMS. I reapplied VMS 2.2 Update 1 and the IDS MC v1.2.3. Then, I applied the new update rollup CSCsa12241-4, after which the Signature successfull applied to VMS.
We have configured the outside and inside Interface with official ipv6 adresses, set a default route on outside Interface to our router, we also have definied a rule , which also gets hits, to permit tcp from inside Interface to any6.
In Syslog I also se...