Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

cisco switch 2960 is not found by NAC manager

Hey,

i am facing a problem when i add a 2960 switch to the NAC manager switches. I checked the log and i found the following error: cisco SNMP trap event is received from switch [172.22.1.46] which is NOT in our database

Note that i was using the ios: c2960-lanbase-mz.122-44.SE3.bin

then i upgraded the ios to the following:

c2960-lanbasek9-mz.122-50.SE1.bin

same problem still exists

Please also note that i configured a 3750 switch (in the same subnet 172.22.1.0) the same way and it was added successfully.

Can anyone help?

Thanks

2 REPLIES

Re: cisco switch 2960 is not found by NAC manager

Please open a TAC case, it can be added manually in the database. Something have gone wrong on the database.

Re: cisco switch 2960 is not found by NAC manager

i solved the problem:

the c2960 switches were not identified by the NAM database

So i entered to Device Management -> Clean Access -> Updates and i clicked on "Update"

so it updated its database and the c2960 are recognized now by the database

263
Views
0
Helpful
2
Replies