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Clean Access Agent Windows XP permission/Rights Issue

Hi,

I have a problem with Clean Access Agent.

When a domain user installs the agent on the computer, only that user is able to login into the network using the CCAgent. Any other user who tries to login in on the same machine gets an error. In short, only the DOMAIN USER who installed the agent authenticates without a problem (or a user with administrative rights)

The error that the second user gets is the same as the one here;

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40.1ddf8b7d

I am not sure if this problem is related to this one;

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40.1ddfc848

Anybody with ideas?

Edd

1 REPLY
Silver

Re: Clean Access Agent Windows XP permission/Rights Issue

One quick fix could be to try restarting the HTTPD services. Although there should be no conflict if you install CSA and CCA, but you can uninstall CSA and check if other users are able to login on the same machine.

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