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Clean Access Agent

Hi

I have a problem where the clean access agent window will not close. I get a message telling me that i am successfully logged in to the network and refreshing ip succeeded. The OK button is grey'd out and the close button does not respond. I am running 4.1.3.1 on the appliance and the client is 4.1.3.7. Any ideas?

Ta

2 REPLIES
New Member

Re: Clean Access Agent

that's a known problem described in CSCsh77730 of the open caveats in the release notes.

the release notes describe the following workaround:

"Workaround: Either uncheck the box or set that timer to a non-zero value. If it is set to anything else, and the user hits the greyed out OK button while the IP is refreshing, then the Agent window closes successfully.

"

New Member

Re: Clean Access Agent

Thanks.

I think i need glasses. I looked through the PDF myself. Not very well by the look of things.

Cheers

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