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Connection establised but unusable

Hi,

Using VPN Concentrator 3030 rel 3.6 with client 3.5. I have a new user that can establish a new IPSec/UDP connection and get an assigned ip address on the inside. Problem is she can go nowhere form there. She cannot ping any of our internal addresses - nor can we get a reply from her inside address. I've seen personal firewall software cause this in the past but this does not seem to be the case here. I don’t see anything unusual in the logs. Any ideas?

bob

bob.patterson@swedish.org

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1 REPLY
Cisco Employee

Re: Connection establised but unusable

Hi Bob,

Usually this happens when IPSec is being blocked in the middle, so in this case you might want to try both the IPSec/UDP and IPSec/TCP option. Also try assigning her another address and see what the counters are saying for encrypts and decrypts, try turing off all Split tunneling to make sure all traffic is coming through the VPN. The v3.5 clients should work no problem with the v3.6 Concentrator version. I think this is either a Routing or a Firewall issue.

Hope this helps,

Regards,

Aamir

-=-

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