Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

CS-MARS Rules/Case Problem

Hi every body my name is Hower

I have implement cs-mars20 Ver is 4.1.2

and i have define some custom rules and create some case.

and i want to delete custom rules and cases, i search all documents, but i don't see any drop function.

have anyone solve this problem.. please help me thank you..

1 REPLY
Silver

Re: CS-MARS Rules/Case Problem

Hi Hower!

You cannot delete rules at all as it would corrupt the SQL database that is used with MARS. You can only deactivate rules so they won't produce events. Once you create a rule it lasts until you wipe the box clean and reload the software.

Hope this helps.

177
Views
0
Helpful
1
Replies
CreatePlease to create content