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CSA & ACS Installed together?

I have the Cisco ACS agent installed on several servers. When I try to install the CSA client the installation fails. I was told this is a known problem. Does anybody know the fix for this? The only way I can get CSA to install is by uninstalling the ACS agent.

3 REPLIES
Community Member

Re: CSA & ACS Installed together?

What changed? If this is after an upgrade, I would suspect that there is a certificate problem. Please provide more information such as version and such.

Bronze

Re: CSA & ACS Installed together?

When you attempt to install CSA is there any error message in the log file?

By default you can find this at C:\Program Files\CiscoSystems\CSAgent\log\CSAgent-Install.log

Blue

Re: CSA & ACS Installed together?

I don't know much about the ACS remote client but don't they both install a service called CSAgent?

That might be why it won't work.

Tom

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