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New Member

CSA and installation steps

At work I have been assigned to rebuild CSA, I have checked the 2000 server (192.168.1.100) I found :

1- A red seen a red flag displays in the Windows system tray.

2- I verified that the software installed by locating the Cisco Security Agent in the Add/Remove Programs on the win2000 server.

3- Do I need to install any software on a desktop (client) or laptop (client) ?, because when I tried to access the server from a PC by typing : https://192.168.1.100/csamc45/kits,,,,,I got nothing

Am I doing the right thing ?

Reagrds

12 REPLIES
New Member

Re: CSA and installation steps

I'm not sure what you mean by "rebuild CSA", but if you are trying to access the CSA management console from a remote pc, the url would be https://192.168.1.100:1742

New Member

Re: CSA and installation steps

[cut]

I'm not sure what you mean by "rebuild CSA",

[/cut]

What I meant to say is to redesign (install, update, etc)

[cut]

but if you are trying to access the CSA management console from a remote pc, the url would be https://192.168.1.100:1742

[/cut]

I was not aware of this port number(1742), thanks for this hint.

Please see the link below for the CSA server

http://img61.imageshack.us/img61/8793/pictureforcsaonserverhj5.jpg

Does the software (CSA) install properly ?

In a remote PC (not server), do I need to install any utility in order to be monitor by the server ?

New Member

Re: CSA and installation steps

Thanks bennettted

[cut]

I'm not sure what you mean by "rebuild CSA",

[/cut]

What I meant to say , that I have been assigned task to redesign and update and check

[cut]

but if you are trying to access the CSA management console from a remote pc, the url would be https://192.168.1.100:1742

[/cut]

Thanks I was not aware of this port number. I have been presented with the page below:

http://img408.imageshack.us/img408/810/2174xh7.jpg

I tried this : https://192.168.1.100/csamc45 (without /kit, as I mentioned earlier),,,I have been presented with the page below :

http://img48.imageshack.us/img48/4943/fig01ro0.jpg

A- What is the different between the above two pages ?

B- Do I need to install some software on a remote pc aprt from the server ?

C- Does Management system in the above pages has any default username /password,,,because I have not got them (I have not installed),,,Can i reset username / password ?

Regards

Blue

Re: CSA and installation steps

A. The difference is that the first screen is the main VMS login page and the second screen is the login for the CSAMC.

B. No

C. Try the administrator account on the server to log in.

New Member

Re: CSA and installation steps

[cut]

B. No

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The reason I have got confused what i have read that :

[quote]

The Cisco Security Agent Starter Bundle has got One Cisco Security Agent for servers, and 10 Cisco Security Agents for desktops

[/quote]. My interpretation (mistakenly)was: that one for a server and the other for clients to communicate with the server,,,,but as you have explained that we do not need to install anything on the client side,,,do we ?

[cut]

C. Try the administrator account on the server to log in.

[/cut]

I tired that without any success, can I rest that ? If I can not rest it, how can I access it ?

Blue

Re: CSA and installation steps

I didn't understand all your questions before but I think I do now.

You do have one server and 10 client licenses.

You do need to install the agent kit on the client side

It appears you tried to do that with the link "https://192.168.1.100/csamc45/kits..."

Since you have version 4.5x, it uses the Cisco VMS and that has it's own account.

Did you install the VMS and CSAMC or did someone else?

You could try 'admin' and no password.

If you don't know what that account is, I think you should start over with a fresh install and record the admin account and password.

Tom S

New Member

Re: CSA and installation steps

Thanks Tom

[cut]

You do need to install the agent kit on the client side

[/cut]

Do I need to install agent kit on the clients side for the license purpose or for the communication (client talk to the server ) purpose ?

[cut]

Since you have version 4.5x, it uses the Cisco VMS and that has it's own account.

[/cut]

How did you figure out it is 4.5x ? I could not find that information on the screen shot that I have posted

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Did you install the VMS and CSAMC or did someone else?

[/cut]

Someone did it

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You could try 'admin' and no password.

[/cut]

It did not work.

Blue

Re: CSA and installation steps

1. You need to install the agent kit on the client side to be protected. You do not need to install the agent kit on the client side to view the management center or anything else.

2.. "https://192.168.1.100/csamc45/kits"

The "csamc45" directory denotes a 4.5x installation. Since you can't log in to the server, I don't know where you got this link, but that's what it means.

I really think you should start over from scratch if you can't log in to VMS and you don't have any agents installed.

Tom S

New Member

Re: CSA and installation steps

1-

[cut]

I don't know where you got this link,

[/cut]

I got it from the link below :

http://www.cisco.com/application/pdf/en/us/guest/products/ps5057/c2001/ccmigration_09186a00804211c7.pdf

page 4-9

[quote]

https:///csamc45/kits

If you are pointing users to the ?kits? URL and you have multiple agent kits listed

here, be sure to tell users which kits to download.

[/quote]

2-

http://www.cisco.com/application/pdf/en/us/guest/products/ps5057/c2001/ccmigration_09186a00804211c7.pdf

page 3-27

[quote]

To access CSA MC from a remote location.Launch a browser application on the remote host and enter the following: http://:1741

in the Address or Location field (depending on the browser you are using)to access the Login view.

[/quote]

As the above quote mentions that I can access the call manager by typing http (without letter s)://:1741

Does that mean we can access the Management Center from a remote PC in two different ways (http, https) ? do we need to disabale the http way , since https is more secure ?

Regards

New Member

Re: CSA and installation steps

Any insight ?

Regards

Blue

Re: CSA and installation steps

Can you log in to VMS at all? If you can't, then you need to reinstall VMS and the CSAMC.

You should be able to reach the VMS and the CSAMC by using the FQDN in the address:

https://server.domain:1742/login.html.

It needs to be able to resolve it in DNS (or by NetBIOS).

Tom

New Member

Re: CSA and installation steps

The default install should just be the IP address of the MC

e.g.

http://192.168.1.1 which whould automatically send you to https://192.168.1.1

Check the MC logs and see if a policy is blocking you.

Also if your CSA-MC is in a DMZ, you might want to check your firewall logs and see if the connection is being dropped.

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