CSA freezes computer after dial up connection is established
Every time I establish a dial-up connection (while CSA is installed and running) the computer freezes, no blue screen and no error. I'm able to establish the connection (modem dials etc..) but the second the connection is solid the computer freezes. Right now my only solution is to stop the CSA service, obviously this is not a good solution. The laptop in question is a dell D520 w/ a Conexant HDA D110 MDC v.92 modem. The only events in CSA security log are warnings that relate to the intel pro wireless chip set. I have removed the intel software and the warnings have stopped occuring, so i doubt that was even a factor.
Is there anyway i can put the agent into debugging mode so that i can trace the problem? I'm also unable to preform a MS crash dump since the computer just locks up (frozen screen, no error or BSOD).
Re: CSA freezes computer after dial up connection is established
Hi .. if your CSA was installed with the Nework shim feature enabled .. then you might want to disable it and see if it makes any difference !!! I have found a couple times some weird behaviour when network shim is enabled even if the agent runs on test mode which is not supposed to be intrusive.
"As part of testing, you might need to disable the network shim. Luckily, the shim is a
separate component of the agent and can be disabled without uninstalling, but you will need
to modify the registry. If the shim is installed and operational, you should have the
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