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CSA MC52 Login failed

Hi,

We have CSA MC 5.2 installed & was up & running. This morning I was not able to login via normal https. Then I checked the CSA MC services under Services of Computer Management and tried to re-start the services of CSA MC and I was not able to re-start the services.

Then I check Event Veiwer and I could see some Errors on MSSQLSERVER and CSAMC52 and all it say "can not allocate space for object xxxx bacause DEFAULT file group is fULL.

I believe the default DB size (2GB) allocated is full.

Can anyone tell me how to resolve this issue or atleast to give more extra space for Database file size.

I have attached all the required logs and the errors I got for ready reference.

thanks

Prem

2 REPLIES
Bronze

Re: CSA MC52 Login failed

Hello,

This link gives you two options you can use.

http://www.cisco.com/en/US/products/sw/secursw/ps5057/products_tech_note09186a008087e187.shtml

Please rate if you find useful

Blue

Re: CSA MC52 Login failed

Your best bet is to try and shrink the database first. Then you can log in and delete enough items to get some more space.

Ensure you have the latest edition of SQL Express: http://msdn.microsoft.com/vstudio/express/sql/download. This includes the SQL Management tools.

I would seriously consider upgrading to full SQL when you get things running again.

Tom

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