CSA Report Viewing ActiveX problem IE7

[cdillon12]

When I am trying to run the reports in CSA they work fine, in HTML format. However when I am trying to view them in activeX, it comes back on IE7, telling me it cannot access the resource and that I need to install IE4 and DCOM for windows 95. I am sure that I am simply over looking something. Suggestions?

[tsteger1]

What version of CSA? Might just need to clear cookies...

[cdillon12]

CWCS Foundation 2.2 3-16-2006 17:35:30 ENABLED

Management Center for Cisco Security Agents V5.0 5.0 5-24-2006 09:55:18 ENABLED

Monitoring Center for Performance 2.0.2 3-16-2006 17:35:30 ENABLED

Monitoring Center for Performance 2.0.2 3-16-2006 17:35:30 ENABLED

IPS MC 2.2 3-22-2006 16:50:51 ENABLED

Security Monitor 2.2 3-22-2006 16:50:51 ENABLED

Management Center for Firewalls 1.3 3-16-2006 17:35:31 ENABLED

Router-MC 1.3.1 3-16-2006 17:35:31 ENABLED

[tsteger1]

Did you try clearing the cookies? It worked when I had problems displaying items before.

I think the IE7 problem is different though and I noticed it after the last Cumulative IE update.

[cdillon12]

Yes. IE7 / Tools / internet options / general tab / browsing history / delete / Cookies and Temp Interent files.

The exact error message I get, when I click view report. A new window opens, I get a pop up and it says...

"The Seagate ActiveX viewer is unable to create it's resource objects. To rectify this problem, please install Internet Explorer 4.0 or install DCOM for Windows 95 and the latest Microsoft Scripting Engine. These files are available at Microsoft's web site."

I click OK, and it pops right back up again, forcing me to end task on the process. This is not just my PC but all of the IE7 PC's that I am using. I would use Firefox however, I am unable to "print" the report in the HTML formats.

Thanks again for your time and efforts on this issue.

[tsteger1 · Accepted solution]

Take a look at this:

http://support.businessobjects.com/forums/message.asp?fid=78&sk=5&ps=100&pn=1&mid=165441

[cdillon12]

You sir.. are fantastic!!! RESOLVED - Solution :

To Resolve:

1. Open up Internet Explorer 7

2. From the Tools menu, select Internet Options

3. From the new popup window, select the Security tab

4. Ensure that you highlight Internet

5. Click on the button named Custom level

*The Security Settings menu will now come into view*

6. Scroll down the settings until you reach "ActiveX controls and plug-ins"

7. Ensure the settings are as below -

Allow previously unused ActiveX controls to run without prompt

Enable

Allow Scriptlets

Disable

Automatic prompting for ActiveX controls

Enable

Binary and script behaviours

Enable

Display video and animation on a web page that does not use external media player

Disable

Download signed ActiveX controls

Prompt

Download unsigned ActiveX controls

Disable

Initialize and script ActiveX controls not marked as safe for scripting

Disable

Run ActiveX controls and plug-ins

Enable

Script ActiveX controls marked as safe from scripting*

Enable

Please ensure that you click OK, once finished ? to save

[tsteger1]

Glad to help.. Please do the checkbox thingy on the solution so that others may see it as a solution.

Tom