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New Member

CSC-SSM license problems

Hi,

because of system failure i reinstalled CSC-SSM 6.1.1587.0 version. All was working. Before the reinstallation the license info was this:

# License Information

Product:Base License

License profile host info check OK.

Version:Standard

Activation Code:xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Seats:000100 !!!!!!!!!!!!!!! 100 SEATS

Status:Activated

Expiration date:9/20/2008 !!!!!!!

Product:Plus License

License profile host info check OK.

Version:Standard

Activation Code:xxxxxxxxxxxxxxxxx

Status:Activated

Expiration date:5/18/2008 !!!!!

After the installation i entered the same BASE and PLUS license but now i have only 50 seats and the expiration date is not the same, hava a look:

# License Information

Product:Base License

License profile host info check OK.

Version:Standard

Activation Code:xxxxxxxxxxxxxxxxxxxxxxxxxxxx

Seats:000050 !!!!!!!!!!! 50 SEATS

Status:Activated

Expiration date:5/18/2008 !!!!

Product:Plus License

License profile host info check OK.

Version:Standard

Activation Code:xxxxxxxxxxxxxxxxxxxxxxxxxxxx

Status:Activated

Expiration date:5/18/2008 !!!!!!

any idea?

Can anyone direct me to the correct site or give a email contact.

1 REPLY
New Member

Re: CSC-SSM license problems

Hi

Contact licensing@cisco.com with the information above, they should be able to help.

Regards MJ

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