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New Member

CSIDSDATAFEED Problems (Version 2.5.0.103.0)

We are using the CSIDSDATAFEED service to load data to an in-house application that gives us a "event viewer"-like interface. It has advantages over the Cisco Event Viewer in that we are able to build views that group sensors according to their coverage and we are able to highlight IP's so that they pop out when they appear. Nuff' said on that ... The problem is with the CSIDSDATAFEED service. If the computer on which the service is running is rebooted the service is not shut down properly. After the reboot the service will not restart - it will report that it is "Starting" and stay that way until the machine is rebooted again. This issue stays until you run the CSIDSDATAFEED STOP command from the Command Prompt and then reboot again. Sometimes that fails to do anything as well and the service has to be removed and reinstalled to get everything up and running again.

Knowing this we have learned to manually stop the service before we shut the computer down - which works as long as the shutdown is planned. System hangs and the like however cause us untold headaches. We are hoping that there is an updated version of the utility or that someone knows of a setting in the registry that can be cleared to let the program restart without having to resort to uninstalling the service.

Your comments and suggestions will be gratefully accepted. Thanks for your support!

Henry P. Schupp

When we check the Services we see that is is NOT running

2 REPLIES
Cisco Employee

Re: CSIDSDATAFEED Problems (Version 2.5.0.103.0)

The problem is that temp files are left behind if datafeed is shutdown ungracefully.

The "csidsDatafeed stop" command will stop all datafeed processes and clean up temp files. If you could run "csidsDatafeed stop" before the datafeed service gets launched during bootup then this should handle the ungracefull shutdown case.

The temp files are in the /tmp/queues directory.

New Member

Re: CSIDSDATAFEED Problems (Version 2.5.0.103.0)

Reasonable enough...

I should be able to create a script that runs the "csidsdatafeed stop" command and then runs a routine to ensure that all the temp files are cleaned out. Hopefully that will relieve the general issue. Now I just have to figure out what is causing the system hangs every so often (not bad really ... every two or three weeks). Thanks again for your suggestions.

Henry P. Schupp

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