Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

DRIVER_IRQL_NOT_LESS_OR_EQUAL - VPN Client 5.0.07.0410

I am connecting to a corporate network using VPN Client 5.0.07.0410. I can successfully connect, but after around anywhere from 10 to 60 minutes after connecting, I am getting a BSOD error (DRIVER_IRQL_NOT_LESS_OR_EQUAL).

Configuration:

Dell Optiplex 380

Intel Core 2 Duo E7500 2.93Ghz

3.21GB of RAM

Windows XP Pro 2002 SP3

VPN Client 5.0.07.0410

Symantec Endpoint Protection 11.0.7200.1147

History:

First installation of the VPN Client caused problems with the network adapter mid way through the installation, resulting the PC being unable to connect to the local network. After a Windows roll back and a new installation of the VPN client there were no apparent issues.

Analysis:

I have searched the web and this site which indicates the problem may be related to the Cisco System VPN Adapter driver, but I believe I am using the latest version.

C:\WINDOWS\system32\DRIVERS\CVirtA.sys

Date 19/01/2007

Version 5.0.0.1

What else could be the problem here?

Your help is appreciated, thank you in advance.

=================================

A problem has been detected and Windows has been shut down to prewent damage

to your computer.

DRIVER_IRQL_NOT_LESS_OR_EQUAL

If this is the first time you've seen this Stop error screen,

restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed.

If this is a new installation, ask your hardware or software manufacturer

for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware

or software. Disable BIOS memory options such as caching or shadowing.

If you need to use Safe Mode to remove or disable components, restart

your computer, press F8 to select Advanced Startup Options, and then

select Safe Mode.

Technical Information:

*** STOP: 0x000000D1 (0x00000000, 0x00000002, 0x00000008, 0x00000000)

Beginning dump of physical memory

Physical memory dump complete.

Contact your system administrator or technical support group for further assistance.

=================================

Event Type:    Error

Event Source:    System Error

Event Category:    (102)

Event ID:    1003

Date:        24/07/2012

Time:        2:58:45 PM

User:        N/A

Computer:    SSECSY02

Description:

Error code 100000d1, parameter1 00000000, parameter2 00000002, parameter3 00000008, parameter4 00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Data:

0000: 53 79 73 74 65 6d 20 45   System E

0008: 72 72 6f 72 20 20 45 72   rror  Er

0010: 72 6f 72 20 63 6f 64 65   ror code

0018: 20 31 30 30 30 30 30 64    100000d

0020: 31 20 20 50 61 72 61 6d   1  Param

0028: 65 74 65 72 73 20 30 30   eters 00

0030: 30 30 30 30 30 30 2c 20   000000,

0038: 30 30 30 30 30 30 30 32   00000002

0040: 2c 20 30 30 30 30 30 30   , 000000

0048: 30 38 2c 20 30 30 30 30   08, 0000

0050: 30 30 30 30               0000   

=================================

Everyone's tags (4)
1128
Views
0
Helpful
0
Replies
CreatePlease to create content